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Your potential customer is not everybody

February 16th, 2010 · No comments

While Dan Benjamin interviewed Jason Fried on The Pipeline, they touched upon the subject of customers. Jason said something that seemed obvious to me now, but wasn’t always so clear.
It’s very important to understand who your customer is, and the answer is not that it’s everybody. I think if you think your customer is everybody, […]

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Filed under: Design · User Experience · Philosophy · Martketing · Business · User Research