When speaking to your customers, accommodate to their language. Don’t unnecessarily force your vocabulary on them. And don’t tell them no when you really mean yes.
Redbox is great. I rent movies from them a few times a month. I love the simplicity of the service: show up, pick a movie, swipe your card, and you’re […]
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Articles from December 2009
Don’t say no when you really mean yes
December 28th, 2009 · 1 Comment
Filed under: Communication · User Experience · Language
Ville Varumo photography
December 12th, 2009 · No comments
I miss posting interesting design, photography, and art that I find to this blog. I think you’ll be seeing more of these kinds of posts in the coming weeks.
Typically this is the kind of thing I might just post to Twitter and that’s it. But, for those who don’t follow me on Twitter but do […]
Filed under: Photography · Art




